Document the storm date, visible damage, leaks, and safety concerns.
Process
The roof claim support process, step by step.
The clear sequence from storm event to finished roof — what happens at each step, what we handle, and what stays in your hands with your insurer.
01
The seven-step contractor-side path
The process is built around evidence and scope clarity. It does not replace the carrier's claim process, but it gives the homeowner a contractor who can document the damage and build the approved work.
Request a roof-first inspection before walking the roof yourself.
Capture roof planes, soft metals, gutters, siding, windows, flashing, and interior leak symptoms when relevant.
Prepare contractor photos, notes, and a written estimate or scope explanation.
Support the adjuster meeting when appropriate by explaining contractor findings.
Clarify repair or replacement scope after the carrier-side review.
Schedule the approved build, cleanup, final walkthrough, and closeout records.
02
What the contractor should make clear
Homeowners should know the difference between findings, recommendations, and coverage. The contractor can explain what is visible and what work is recommended; the carrier decides policy coverage.
Visible storm indicators and photos
Repair-versus-replacement reasoning
Exterior items connected to the same storm event
Scope changes that need written clarification before work starts
Questions
Common questions.
When should I request the inspection?
As soon as the property is safe after hail, wind, falling branches, or active leaks. Avoid climbing onto the roof yourself.
What if the carrier already inspected?
A contractor can still review the roof and written scope so repair or replacement details are clear before work starts.
Get started
Ready to book your roof inspection?
Call (612) 216-1186 or send your inspection request and our team will follow up as soon as practical.
Start the request